Information We Collect

When you reach out for corporate floral arrangements or gift services, we gather information you provide willingly. This includes your name, company name, email, phone, delivery addresses, and particular specifications for your floral needs. We also collect payment details when placing orders, processed securely by our payment partners.

For corporate clients, we may obtain extra business information like company registration data, preferred delivery times, and budget requirements to tailor our service to your business.

Our site automatically gathers technical details when you visit, including IP address, browser type, device details, and navigation through the site. We use this to enhance site performance and learn how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill orders and deliver excellent service, including processing orders, arranging deliveries, crafting custom arrangements per your requirements, and communicating about your service needs.

We also use information to enhance our services and website experience, helping us understand which corporate floral services are most valuable to clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

SiloHarborLeaf respects your privacy and does not sell personal data to third parties. We share information only as needed to deliver our services or when required by law.

We may share necessary information with trusted service partners who assist in running our business, including delivery partners, payment processors, and technical service providers. These partners are contractually bound to protect your information and use it solely for the services they perform for us.

We may disclose information when required by law, a court order, or government request. We may also share to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational controls to safeguard it. This includes secure storage, encrypted transmissions, and restricted access to personal information within our organization.

Although we deploy robust security measures, no online transmission method is 100% secure. We continually update our security practices to guard against emerging threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on applicable laws, you may be entitled to access, update, delete, or limit how your personal information is used.

To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe as mandated by applicable law.

Data Retention

We keep personal data only for as long as needed to provide our services and meet legal obligations. Retention durations vary by data type and the purpose of collection.

Cookies and Website Tracking

Our site employs cookies and comparable technologies to enhance your browsing experience and gain insight into how visitors interact with our site. Cookies assist us in recalling your preferences and evaluating site performance.

You can manage cookie settings via your browser's preferences. However, turning off certain cookies might impact how the site functions. For comprehensive details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to third-party websites or services. This privacy policy covers only SiloHarborLeaf and our site. We are not liable for the privacy practices of external sites.

We encourage you to examine the privacy policies of any third-party sites you visit via links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in how we operate, the services we offer, or legal obligations. If substantial changes occur, we will update the "Last Updated" timestamp at the top of this document.

We invite you to check this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your data, please reach out to us.